Today more and more modern android tv box fans like our listed product-MK802,but we note that some of our customers have some misunderstanding and problems about MK802 in our service email boxes and community over the months.however,we hope to strike a reasonable balance in covering as many topics as possible without being impractical,so we list some of FAQ about the MK802,these information are released mostly based on our Suppliers’careful check and Professional staffs’ explanation.
Please pay attention to these FAQ question about MK802 below:
1.My bedroom has an old TV monitor without HDMI,which has DVI,S-VIDEO port,should I have an HDMI monitor?
Dear customer,the MK802 device has a HDMI port,which supports all high definition hdmi devices,and comes with a Type A to mini Type C HDMI cable.We are sorry to tell you there is no testing evidence to use any devices which work with DVI,VGA,S-VIDEO port well,thank you very much.
2.As I know it is the newest TV box in the market,i am interested in android product. how to set the android system into MK802?
Dear customer,we are glad to tell you a android system have been pre-set into the device before leaving the factory ,so do not worry about that.
3.I bought a micro SD card last year,when I insert the card into mk802,it did not work,could you help me?
Dear customer,the SD card question appears many times,all of reasons may be listed as follows:1,maybe you did not insert the SD card properly 2,your SD card may too big memory,it exceeds its max capacity 32GB(factory tested),so it can not read information clearly.3. MK802 may not read the wrong SD card format information,so you should check your SD card first.
4.I’m curious about if it supports Bluetooth,camera function?
Dear customer,we are sorry to tell you the mk802 device can not support Bluetooth &camera function ,however,bluetooth function running LINUX on the mk802 is supported to work well.And if you want camera or blue tooth function,you should make a new firmware of it upgrade.But our suppliers release firmware in recent months,Please wait for such a good news.
5.how to run LINUX on MK802?
Dear customer, many special new function have proved to work on LINUX system,so how to obtain knowledge about LINUX system is a basic issue for us,if you have any question about it,please click the following link:http://liliputing.com/2012/06/how-to-run-ubuntu-linux-on-the-mk802-74-pc-on-a-stick.html.you will find the best way to set and run LINUX system.
6.I can not find apps at Google play market,what should I do?
Dear customer,we are regret to tell you that most of apps at Google play have proved to run well ,but it can support most of these apps.Some Android thinks some apps which aren’t compatible with the MK802 are working very well ,but also thinks some apps compatible with the MK802 aren’t compatible. So it is an open topic about apps at Google play market in our service email boxes and community.
7.I can not find the on/off switch ,where is it?
Dear customer,it has none on/off switch.If you charge to MK802 for a short time,and put its HDMI port to your TV Monitor HDMI port.It works and turns on right now ,and the TV screen will appear android system interface,you can do whatever want to do.When you want to turn it off ,the basic way to turn it off is to unplug it.In our opinion,there is no harm of doing that,it just is based on how you deal with it best.
The listed FAQ questions are the basic issue about the MK802,as we know,there will be more and more questions may be mentioned as customers’number increase.We are glad to settle the customer’s problem,hope you enjoy shopping here.
If you are interested in our newest android tv box,please click the link:http://www.mcbubstore.com/cheap-wholesale/mk802/.